Privacy Policy
POLICY OVERVIEW
This Privacy Policy sets out how we, as a VPN Service provider, collect, store, use, and protect your personal data while you use our service or visit our website. We are committed to ensuring that your privacy is protected and we comply with all applicable data protection laws.
THE PURPOSE AND LEGAL BASIS FOR EACH PROCESSING
We process personal data for the purpose of providing and improving our VPN Service, handling payments, providing customer support, and for other purposes set out in this policy. Our legal basis for processing your personal data is your consent, which you provide when you agree to our Terms of Service and this Privacy Policy.
PAYMENTS
For payment processing, we collect necessary payment data, such as your payment method details and billing address. We use secure payment processors and do not store your payment card details.
SUPPORT AND PROBLEM REPORT
When you contact our customer support or report a problem, we collect information about your communication and any information you choose to provide.
CATEGORIES OF PERSONAL DATA
We collect and process the following categories of personal data: contact details, payment information, account settings, and data related to your use of our VPN Service.
APP TELEMETRY
We collect app telemetry data, such as performance metrics, to improve our service. This data is anonymized and does not contain any personal data.
BROWSER DATA HANDLING
We do not collect or handle your browser data. Our VPN Service only secures your internet connection and does not interact with the data you transmit or receive through your browser.
HOW LONG IS THE PERSONAL DATA SAVED?
We retain your personal data for as long as necessary to fulfill the purposes we collected it for, including for the purposes of satisfying any legal, accounting, or reporting requirements.
GENERAL PAYMENT DATA
Your general payment data, such as your payment method and billing address, is stored for the duration of your relationship with us and for a period afterward as required by applicable law.
THIRD-PARTY RECIPIENTS
We do not share your personal data with third parties, except when necessary for providing our services, complying with the law, protecting our rights, or fulfilling business obligations.
IS ANY TRANSFER MADE TO A THIRD COUNTRY?
We do not transfer your personal data to third countries outside of the legal jurisdiction in which we operate, except when necessary for providing our services or as required by law.
AUTOMATED DECISION MAKING
We do not use your personal data for automated decision making or profiling.
DATA CONTROLLER CONTACT INFORMATION
If you have any questions or concerns about our privacy practices, you can contact our us at [email protected]
UPDATES
We may update this Privacy Policy from time to time. Any changes will be posted on our website and, where appropriate, notified to you by email. We recommend that you review this policy periodically to stay informed about our privacy practices.
By using our VPN Service, you consent to the processing of your personal data as described in this Privacy Policy.
This Privacy Policy sets out how we, as a VPN Service provider, collect, store, use, and protect your personal data while you use our service or visit our website. We are committed to ensuring that your privacy is protected and we comply with all applicable data protection laws.
THE PURPOSE AND LEGAL BASIS FOR EACH PROCESSING
We process personal data for the purpose of providing and improving our VPN Service, handling payments, providing customer support, and for other purposes set out in this policy. Our legal basis for processing your personal data is your consent, which you provide when you agree to our Terms of Service and this Privacy Policy.
PAYMENTS
For payment processing, we collect necessary payment data, such as your payment method details and billing address. We use secure payment processors and do not store your payment card details.
SUPPORT AND PROBLEM REPORT
When you contact our customer support or report a problem, we collect information about your communication and any information you choose to provide.
CATEGORIES OF PERSONAL DATA
We collect and process the following categories of personal data: contact details, payment information, account settings, and data related to your use of our VPN Service.
APP TELEMETRY
We collect app telemetry data, such as performance metrics, to improve our service. This data is anonymized and does not contain any personal data.
BROWSER DATA HANDLING
We do not collect or handle your browser data. Our VPN Service only secures your internet connection and does not interact with the data you transmit or receive through your browser.
HOW LONG IS THE PERSONAL DATA SAVED?
We retain your personal data for as long as necessary to fulfill the purposes we collected it for, including for the purposes of satisfying any legal, accounting, or reporting requirements.
GENERAL PAYMENT DATA
Your general payment data, such as your payment method and billing address, is stored for the duration of your relationship with us and for a period afterward as required by applicable law.
THIRD-PARTY RECIPIENTS
We do not share your personal data with third parties, except when necessary for providing our services, complying with the law, protecting our rights, or fulfilling business obligations.
IS ANY TRANSFER MADE TO A THIRD COUNTRY?
We do not transfer your personal data to third countries outside of the legal jurisdiction in which we operate, except when necessary for providing our services or as required by law.
AUTOMATED DECISION MAKING
We do not use your personal data for automated decision making or profiling.
DATA CONTROLLER CONTACT INFORMATION
If you have any questions or concerns about our privacy practices, you can contact our us at [email protected]
UPDATES
We may update this Privacy Policy from time to time. Any changes will be posted on our website and, where appropriate, notified to you by email. We recommend that you review this policy periodically to stay informed about our privacy practices.
By using our VPN Service, you consent to the processing of your personal data as described in this Privacy Policy.