REFUND POLICY
Introduction:
This Refund Policy governs the circumstances under which you may be eligible to receive a refund for our VPN Service. Please read it carefully before making a purchase. Capitalized terms not defined here have the same meaning as defined in our General Terms.
1. 30-DAY MONEY BACK GUARANTEE
1.1 We provide a 30-day money-back guarantee for our VPN Service. If you are not completely satisfied with our service for any reason, you may request a full refund of your purchase price within the first 30 days of your initial purchase.
1.2 To be eligible for a refund under this guarantee, you must contact our Customer Support within 30 days from your initial purchase date and provide them with your purchase details.
2. REFUND REQUESTS AFTER 30 DAYS
2.1. After the 30-day money-back guarantee period, refunds will be given at our discretion and will typically only be granted in cases where there has been a significant issue with the service that we have been unable to resolve.
2.2. If you believe you are entitled to a refund after the 30-day money-back guarantee period, you must contact our Customer Support and provide a detailed explanation of the issue.
3. NO REFUNDS FOR BREACH OF TERMS
3.1. No refunds will be provided if your account is terminated due to a breach of our General Terms or if you have used our service in a manner that infringes upon the rights of others or tries to evade the law. 4. PROCESSING OF REFUNDS
If your refund request is approved, we will initiate a refund to your original method of payment. The processing time will depend on the policies of your bank or payment provider.
By subscribing to our VPN Service, you acknowledge that you have read and agree to this Refund Policy. If you have any questions about this policy, please contact our Customer Support.
This Refund Policy governs the circumstances under which you may be eligible to receive a refund for our VPN Service. Please read it carefully before making a purchase. Capitalized terms not defined here have the same meaning as defined in our General Terms.
1. 30-DAY MONEY BACK GUARANTEE
1.1 We provide a 30-day money-back guarantee for our VPN Service. If you are not completely satisfied with our service for any reason, you may request a full refund of your purchase price within the first 30 days of your initial purchase.
1.2 To be eligible for a refund under this guarantee, you must contact our Customer Support within 30 days from your initial purchase date and provide them with your purchase details.
2. REFUND REQUESTS AFTER 30 DAYS
2.1. After the 30-day money-back guarantee period, refunds will be given at our discretion and will typically only be granted in cases where there has been a significant issue with the service that we have been unable to resolve.
2.2. If you believe you are entitled to a refund after the 30-day money-back guarantee period, you must contact our Customer Support and provide a detailed explanation of the issue.
3. NO REFUNDS FOR BREACH OF TERMS
3.1. No refunds will be provided if your account is terminated due to a breach of our General Terms or if you have used our service in a manner that infringes upon the rights of others or tries to evade the law. 4. PROCESSING OF REFUNDS
If your refund request is approved, we will initiate a refund to your original method of payment. The processing time will depend on the policies of your bank or payment provider.
By subscribing to our VPN Service, you acknowledge that you have read and agree to this Refund Policy. If you have any questions about this policy, please contact our Customer Support.